GetWord Support


For your convenience, we provide the following technical support options:

  1. The "basic" problems can be solved by the Frequently Asked Questions (FAQ) section. If you're a novice user and have just installed GetWord Library, you have great chances to find the answers there.

  1. You can contact us in our Support Center. We will do our best to answer urgent mails as soon as possible. Of course, the registered users will receive our support first, at the top priority.


Contact Ruling

Please send your questions to the appropriate E-mail address:
Online Live Support: click here to talk  (8:30-17:30, GMT+8:00. You need to install MSN Messenger first)
General information: info (AT)  (please replace (AT) with @)
Sales: sales (AT) (please replace (AT) with @)
Technical support: support (AT) (please replace (AT) with @)
Webmaster: webmaster (AT) (please replace (AT) with @)
Room 903-905, Tongyuan Building,
No.95 Qinghe 3rd Street,
Haidian District,
Beijing, 100085, PR China
+86-10-881335135 (English & Chinese service, 8:30 - 17:30, GMT+8:00)
Zip: 100085


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